Terms of Delivery
送貨條款
The following terms and conditions listed below will apply between you and Mysterious Bean Coffee Art Center Online Store for the sale and purchase of the items contained in your cart. The terms do not affect your statutory rights.
Availability of goods and prices
Goods will be sent to the address given by you in your order and stated in the Order Confirmation.
We make every attempt to ensure that all prices on our website are accurate, however discrepancies may occur. If we discover an error in the price of goods already ordered we will inform you as soon as possible and ask that you reconfirm your order at the correct price, whilst also giving you the option to cancel it. If we are unsuccessful in contacting you we will consider the order cancelled. If we cancel your order, you will receive a full refund.
International Shipping
If your delivery address is not within Hong Kong, you may be subject to import duties and taxes, which are levied once a shipment reaches your country. Any such additional charges for customs clearance must be borne by you. You should note that customs policies vary widely from country to country; Mysterious Bean Coffee Art Center Online advises each customer to contact their local customs office for further information.
You should be aware that cross-border shipments are subject to opening and inspection by customs authorities.
Validity
By ordering a product you accept these terms and conditions. The terms and conditions are subject to change at any time, and it is your responsibility to check these terms and conditions regularly before ordering products in case there are any changes.
Your Undertakings and Warranties
You warrant that the information given on your order form is complete and accurate.
Acknowledgement of Order
When you have completed your order you will be sent an email confirmation. It will state what the products are on order, the total cost including VAT (where appropriate) and Post & Package charges, together with delivery details. If for any reason your order cannot be processed, a member of the customer services team will contact you to explain the nature of the difficulty.
Data Protection
Mysterious Bean Coffee Art Center Online Store will never make your personal details available to other companies for marketing purposes. We will keep a record of your address details with the intention of sending your order. See Mysterious Bean Coffee Art Center Online Website Privacy Policy for more information. The information you enter into our registration forms may be collected and stored briefly by us so that we may contact you in relation to the nature of your attempted transaction, even if you do not confirm the transaction. This may be used for operational emails regarding services we offered to you. and we certainly will not share it with any other company except logistics companies for your order delivery. Our aim is to simply provide you with the highest level of service that we can.
Data Encryption
Mysterious Bean Coffee Art Center Online Store uses 256 bit encryption, which is the highest strength encryption to protect customers data. Encryption is used throughout the whole e-commerce site including but without limitation user registration/login and checkout page.
Payment
Mysterious Bean Coffee Art Center does NOT process any payment. We use third parties payment gateway such as Paypal and Stripe. Your personal information (including credit card information) will be collected and used by PayPal and Stripe. For more information, you can read the PayPal Privacy Policy and Stripe Privacy Policy.
Damaged goods or incorrect deliveries
Our warranty contained in ‘Goods & Services’ is subject to the following conditions: (i) the goods must be stored in appropriate conditions; if you do not store them in appropriate conditions we cannot be held responsible for faults or problems that arise as a result; (ii) any claim by you in respect of any shortages and/or defects in the goods must be notified to us by you within five days of the delivery date, stating the nature of the shortage/defect and quoting the invoice no.; failure to so notify us will deem you to have accepted the goods. In some cases, Mysterious Bean Coffee Art Center Online Store may require you to return the defective goods to us at your own cost. Where you make a valid claim in respect of any shortages or defects and we are liable for the claim, we can at our option make up the shortages or replace the goods free of charge, or refund the price of the goods in question to you. In addition for defective goods we will refund you reasonable costs incurred for postage of the goods, but we shall have no further liability to you. If you do not notify Mysterious Bean Coffee Art Center Online Store accordingly, Mysterious Bean Coffee Art Center Online Store shall have no liability for any defects and you shall be bound to pay for the goods.
Force Majeure
Mysterious Bean Coffee Art Center Online Store shall have no liability to you for any failure to deliver goods you have ordered or any delay in doing so or for any damage or defect to goods delivered that is caused by any event or circumstance beyond its reasonable control.
Invalidity of Terms and Conditions
If for any reasons a part of these terms and conditions is unenforceable; the validity of the remaining terms and conditions shall not be affected.
Promotion Code Terms & Conditions
Promotional codes entitle you, at the time of ordering, to a saving on a new order placed with Mysterious Bean Coffee Art Center Online Store. Mysterious Bean Coffee Art Center Online Store reserves the right to decline to accept orders where, in its opinion, a promotion code is invalid for the order being placed. In the event of product returns, refunds will be given for cash used in the original purchase once the discount is applied, less any shipping costs charged on the original order.
送貨條款
以下列出的條款和條件將適用於您和玄豆樂啡藝中心網上商店之間銷售和購買您購物車中的商品。這些條款不影響您的法定權利。
商品的供應情況和價格
貨物將發送至您在訂單中提供並在訂單確認中註明的地址。
我們盡一切努力確保我們網站上的所有價格都是準確的,但可能會出現差異。如果我們發現已訂購商品的價格有錯誤,我們將盡快通知您並要求您以正確的價格重新確認訂單,同時也為您提供取消訂單的選擇。如果我們未能成功聯繫您,我們將視為訂單已取消。如果我們取消您的訂單,您將收到全額退款。
國際運輸
如果您的送貨地址不在香港境內,您可能需要繳納進口關稅和其他稅費,這些關稅和稅費是在貨物到達您所在國家/地區後徵收的。任何此類額外清關費用必須由您承擔。您應該注意,各國的海關政策差異很大;玄豆樂啡藝中心在線建議每位顧客聯繫當地海關以獲取更多資訊。
您應該注意,跨境運輸需要接受海關當局的開箱和檢查。
有效性
訂購產品即表示您接受這些條款和條件。條款和條件可能隨時更改,您有責任在訂購產品之前定期檢查這些條款和條件,以防發生任何更改。
您的承諾和保證
您保證訂單上提供的資訊完整且準確。
訂單確認
當您完成訂單後,您將收到一封確認電子郵件。它將說明訂購的產品、總成本(包括增值稅(如適用)和郵政和包裝費用)以及交貨詳細資訊。如果您的訂單因任何原因無法處理,客戶服務團隊的成員將與您聯繫,以解釋問題的性質。
資料保護
玄豆樂啡藝中心網店絕不會出於行銷目的向其他公司提供您的個人資訊。我們將記錄您的地址詳細信息,以便發送您的訂單。請參閱玄豆樂啡藝中心線上網站隱私權政策以了解更多資訊。我們可能會收集並短暫儲存您在註冊表中輸入的信息,以便即使您未確認交易,我們也可以就您嘗試交易的性質與您聯繫。這可能用於有關我們向您提供的服務的操作電子郵件。我們當然不會與物流公司以外的任何其他公司分享您的訂單配送。我們的目標是盡我們所能為您提供最高水準的服務。
資料加密
玄豆樂啡藝中心網路商店採用256位元加密,這是保護顧客資料的最高強度加密。整個電子商務網站都使用加密,包括但不限於用戶註冊/登入和結帳頁面。
支付
玄豆樂啡藝中心不處理任何付款。我們使用第三方支付網關,例如 Paypal 和 Stripe。您的個人資訊(包括信用卡資訊)將由 PayPal 和 Stripe 收集和使用。如需了解更多信息,您可以閱讀 PayPal 隱私權政策和 Stripe 隱私權政策。
貨物損壞或交貨錯誤
我們在「商品和服務」中包含的保證須遵守以下條件:(i) 商品必須儲存在適當的條件下;如果您未將其存放在適當的條件下,我們對由此產生的故障或問題不承擔任何責任; (ii) 您對貨物的任何短缺和/或缺陷提出的任何索賠必須在交貨日期後五天內通知我們,說明短缺/缺陷的性質並引用發票號碼;未能通知我們將被視為您已接受貨物。在某些情況下,玄豆樂啡藝中心網店可能會要求您將有缺陷的商品退還給我們,費用由您自行承擔。如果您就任何短缺或缺陷提出有效索賠,並且我們對索賠承擔責任,我們可以選擇彌補短缺或免費更換商品,或向您退還相關商品的價格。此外,對於有瑕疵的商品,我們將退還您因商品郵資而產生的合理費用,但我們不再對您承擔任何責任。如果您沒有相應通知玄豆樂啡藝中心網店,玄豆樂啡藝中心網店對任何缺陷不承擔任何責任,並且您有義務支付貨款。
免責條款
玄豆咖啡藝術中心網店對您訂購的商品未能交付或延遲交付,或因超出其合理控制範圍的任何事件或情況造成的所交付商品的任何損壞或缺陷不承擔任何責任。
條款及細則無效
如果由於任何原因這些條款和條件的一部分無法執行;其餘條款和條件的有效性不受影響。
促銷代碼條款和條件
促銷代碼可讓您在訂購時在玄豆樂啡藝中心線上商店下的新訂單中享受優惠。玄豆樂啡藝中心網路商店保留拒絕接受其認為促銷代碼對於所下訂單無效的訂單的權利。如果發生產品退貨,一旦應用折扣,將退還原始購買時使用的現金,減去原始訂單上收取的任何運費。